Terms of use StoreBM.EU - Piante ed Alberi Artificiali di ALTISSIMO LIVELLO | StoreBM a Milano Roma Napoli

Terms and conditions of use

All customers of STOREBM.eu and / or BMcontract are invited to read the general conditions of sale before any purchase as we reserve the right to change or update the content at any time.

Orders There and 'a minimum order. Orders can also be sent via email to vendite@contractbm.com

Prices All prices shown on our website are exclusive of VAT and are updated daily, so you can change without notice.

Payments for purchases made ONLINE are currently available in the following forms of payment: - Bank transfer - Credit card through PAYPAL circuit - STOREBM.eu chose the electronic payment PAYPAL. For maximum security, the payment transaction is carried out directly on the secure server of the bank. Therefore, the numbers of the credit cards of the customer are not stored on our site. STOREBM.eu is not responsible for any fraudulent or illegal use that may be made by third parties of credit cards, on payment of the purchased products. By choosing to pay by credit card the customer will make the transaction automatically at the time of order confirmation. The charge amount of the order will be made UPON ACTUAL SHIPPING ORDER and anyway the commencement of the 25th day in a row and natural from the date of execution of the order.

Payment by Bank Transfer Payment by Bank may be made in the methods and addresses that you will find at the time of the order. The causal appearing on the bank transfer must indicate the number of the Order; The goods will be sent only at the time of crediting the amount. After 10 consecutive calendar days from the actual availability of the licenses applied, if not yet happened proves the crediting of the amount of the order, StoreBM.com reserves the right to cancel the order in question.

Lack of payment StoreBM.eu reserves the sole right to block the shipment of goods in cases where the customer has not regularly paid the full amount of the same or if there are pending legal actions relating to the order in question.

Invoice Whatever the mode of order and mode of payment, the customer will receive their invoice or receipt immediately after the order by e-mail from StoreBM.eu which in turn maintains a numbered copy of each invoice / receipt. Please note: the invoice StoreBM.eu absolutely needs of the Tax Code or VAT the customer (to be included in the order form). Otherwise be unable to issue invoices.

Delivery of the product The product is delivered by definition to the billing / shipping address indicated on the order form. In the event that the delivery address is different from the billing the customer is required to indicate (in the order form) clearly the two different addresses, to avoid errors of delivery. Delivery times are generally longer than 4 days from the date of the order and in any case before alerting via email.

Product Features The essential characteristics of products are shown on the site www.StoreBM.eu within each product page. The images and colors of the products offered for sale on www.StoreBM.eu may not exactly correspond to the real effect of only the characteristics of the Internet browser used and the characteristics of the monitor. Photos posted however, correspond exactly to the pictures taken personally by our staff to the actual product in stock that is qualitatively high. Any differences will be minimal since it is still totally handmade product and different from each other, while maintaining characteristics of height, diameter and colors as described.

Pre-sales consultancy StoreBM.eu, a leader in the industry and on the market for over 20 years, offers its customers an impeccable service pre-sales consulting. Whether you are physically at the Showroom or you orientiate towards an online purchase, you will be fully supported and guided by our specialists who will direct you towards buying more responsive to your needs / budget. All items handled by us are fully compliant with European standards. Do not hesitate to contact us by e-mail, telephone 030.7777714 for any information relating to products, how to purchase, delivery and more.

After-sales StoreBM.eu One of the highlights is undoubtedly constituted by the after-sales service offered to its customers. Regardless of the product and how to purchase the same (at the store or via the internet), any misunderstanding and / or problems inherent in it is immediately addressed and resolved quickly. This is to ensure maximum protection and customer satisfaction. Our main goal is to ensure a quality service and is in this light that we work every day, paying the utmost attention to the slightest detail. The best testimony of the goodness of our work consists of the innumerable and loyal customers, professional and not, that in 20 years of business we have followed and continue to follow assiduously. You can ask us any information through our services. For any clarification or any complaint can also contact us by e-mail at store@contractbm.com

Responsibility StoreBM.eu not responsible for any fraudulent or illegal use that may be made by third parties, credit cards, checks and other means of payment, upon payment of the products purchased. StoreBM.com, in fact, is not able to know the number of buyer's credit card in any part of the purchase process; at the same time StoreBM.eu is unable to monitor the correct and lawful origin of the security that is delivered by the customer.

Obligations of the Customer undertakes, once the purchase process online or via e-mail, to handle the press and / or keep the present general conditions, which, however, has already seen and accepted as a necessary step in the acquisition and the release of the specifications of the product purchased, in order to fully satisfy the conditions laid down in Articles 3 and 4 of Legislative Decree no. 185/99. Purchaser is strictly prohibited to enter false and / or invented and / or fantasy in the registration process required to provide him with the procedure for the execution of this agreement of sale and the subsequent communications; personal data and e-mail address must be the only real personal data and not some other person.

Permissions If the customer chooses to use the mode of payment by credit card by filling out the appropriate fields on our website, authorizes StoreBM.eu to use your credit card and to debit your bank account the amount total highlighted as the cost of in favor of that company. The whole procedure is done via secure connection directly connected to the bank owner and operator of online payment service, which StoreBM.com can not access. If the customer who has paid by credit card, were to exercise the right of withdrawal, as articulated in these general conditions, the amount to be refunded will be credited to the same credit card.

Contract termination and termination clause StoreBM.eu has the right to terminate the agreement of sale by providing a simple notification to the customer with adequate and justified reasons; in this case the customer will only be entitled to a refund of the amount already paid. The obligations assumed by the Customer Art. 2 above (Obligations of the buyer), as well as security for completion of payment the customer has to make, are essential, so that by express agreement, the failure by the Customer, the only one of these obligations will cause the termination of the contract under article 1456 cc, without any judicial decision, subject to the right to StoreBM.com to sue for damages.

Jurisdiction and Venue Any dispute regarding the application, execution, interpretation and violation of agreements for the sale on-line or via e-mail obtained by the site StoreBM.eu is subject to Italian jurisdiction; the general conditions are reported, although not expressly provided herein, in conjunction with the Legislative Decree no. 50/92 and the Legislative Decree no. 185/99. Any dispute between the parties relating to this contract shall be brought before the Court of Brescia.

Warranties and delivery of care All products marketed StoreBM.eu are covered by a contractual guarantee from manufacturers. For any Reso the customer must request authorization number to return the product. To take advantage of the guarantee, the goods must be stored in its original packaging, complete with all its parts as well as the original purchase. In case of return authorization, shipping of defective merchandise will be charged to the customer. In the event that the goods returned under warranty to be perfect StoreBM.eu will return the same to the Customer. When the repair of the product is not covered by warranty StoreBM.eu will inform the customer the amount of the estimate. The guarantee does not apply if the item has been tampered with, if any breaks were determined by neglect or misuse of the purchaser, fraud, transportation, shocks, falls, humidity, or other causes not related to defects in manufacture or production.

Right of withdrawal All sales made outside of commercial premises are subject to Legislative Decree n.50 of 15/01/1992 and no. 185 of 05.25.1999 which provide the opportunity for the purchaser to exercise the right of withdrawal. All individuals (consumers) acting for purposes unrelated to his business (with the exception of retailers and companies and anyone carrying an order indicating the VAT for the invoice) have the right to return the purchased goods to the seller within 5 (five ) working days from receipt of goods resulting refund of the purchase price, by sending written notice by registered letter with return receipt StoreBM.com at Via Aldo Moro, 32 25010 Borgosatollo (BS). The notice may also be sent to store@contractbm.com, to be sent as indicated above, provided they are confirmed by registered mail with return receipt within the following 48 hours. The customer is required to return to StoreBM.eu the goods received at its own expense within 7 days from the date of its receipt, as a term meaning the time when the goods are delivered to the courier for the return. The essential integrity of the goods in perfect condition unused and its original packaging is a prerequisite for the exercise of the right of withdrawal, accompanied by mandatory documentation accompanying tax upon receipt. Failure to observe these principles renders inapplicable the right of withdrawal. We kindly customers to cooperate with us by following our procedure for submission of returns and not to send the goods to which the right of withdrawal is not applicable. In case of application of the right of withdrawal, once the goods are received, StoreBM.eu will refund the entire amount paid by holding a flat rate of € 30.00 for checking the status of the goods to return from the customer, excluding shipping Shipping, within thirty days from the date on which the goods will be returned in its premises, in the following ways: a returnable, a bank transfer, the reversal of movement relative to the payment made by credit card. If you do not comply with the procedures and terms for the exercise of your right of withdrawal, as specified below, the customer is not entitled to a refund of the money paid; However, it may be entitled, at your expense, the products in the state in which they were returned to StoreBM.com or pick up the goods at our office will be made by the Customer. If there is no correspondence between the recipient of the goods specified in the order form and who made the payment of sums due for their purchase, the reimbursement of amounts in the event of exercise of the right of withdrawal, will be performed by StoreBM.com in any case, against those who made the payment.